Program Associate

About this role

The Program Associate plays a key role in the implementation of Global Citizen Year’s Academy and Fellowship programs. They maintain and improve technology platforms, systems and communications to ensure our participants have an excellent experience and we accomplish our ambitious program goals. The Program Associate reports directly to the Program Operations Manager. They will also work closely with the Chief Program Officer and wider Programs team, providing vital administrative support that helps the team perform at the highest level.

Your opportunity for impact

Program Technology & Systems : Maintain and improve program technology platforms and systems.

  • Keep our database, dashboards, and other systems up to date and running smoothly
  • Look for opportunities to streamline and automate processes to make life easier for everyone

Administrative support: Keep the programs team organized and informed so they can operate at a high level.

  • Manage program calendars, conduct research, and complete special projects
  • Support the Chief Program Officer, including managing calendar, preparing documents and presentations, conducting research, and other special projects
  • Support event logistics, from team gatherings to large program events

Communications: Help ensure program stakeholders have all the right information at the right time.

  • Maintain program info email account
  • Draft communications, including emails, letters, and presentations

Who will thrive in this role

We are looking for more than just hard skills; we want teammates who will add value to our organizational culture by bringing these mindsets to their work:

  1. Connected to our mission: Something in your own life experience drives your passion for Global Citizen Year’s mission and vision.
  2. Detail-oriented: You thrive in the details and catch things that others miss
  3. Organized: You work and think in a methodical and orderly way
  4. Quick study: You pick up new skills and technology quickly and enjoy the process of learning
  5. Team player: You work well within diverse groups to achieve common goals
  6. Student first mindset: You listen to and anticipate the needs of our participants and stakeholders
  7. Initiative: You consistently do more than is expected before being asked

The following skills are required:

  • Comfortable using and learning new technology; Enjoys finding new ways to use technology for greater impact
  • Proficient with our basic tech tools - MS Office, Google Suite
  • Effective communicator: written, verbal and Google slide presentations
  • Experience planning and running events

Bonus points if have/are:

  • Prior experience with databases (Salesforce or other CRMs), Learning Management Systems, and/or Mailchimp
  • Experience living and/or working within a diverse and multicultural environment

Your legacy

  • Help us launch our 2nd and most successful year of the Global Citizen Year Academy.
  • Play a critical role helping the program team find greater efficiencies and increase our impact.
  • Support the execution of events (remote and eventually in-person) that engage and inspire participants.

Your stakeholders

These are the teammates you’ll be collaborating and engaging with most often

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Elikem Tomety Archer

Chief Program Officer

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Jennifer Lofing Boyle

Director of Global Program Operations

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David Arenas

Ecuador Program Manager

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Archana Rao

Country Director, India

Ready to take the next step?

Learn more about the role, the team, and our organization by reviewing the position details below.

Global Citizen Year is an equal opportunity employer. We know a diverse team produces the best results and we believe our team should reflect the diversity of leadership we aim to inspire.

Applicants who contribute to this diversity are strongly encouraged to apply.