Brazil Program Coordinator Intern

This is your chance to help prepare Fellows for their transformative experience, return to your host country, and reconnect with Global Citizen Year and your gap year experience as a Program Coordinator Intern (PCI)!

The Global Citizen Year Programs Team exists to create the platform for a unique, immersive and transformative learning experience for all Fellows. As a PCI,you will spend 4 months participating in all aspects of Program Launch (formerly Pre-Departure Training and In-Country Orientation) both in the US Office and abroad. From developing your mentorship skills, brushing up on your facilitation skills, and lending an ear to Fellows, you will be an integral member of the Global Citizen Year team, learning how the magic happens behind the scenes.

Responsibilities

Pre-Departure Campaign and Global Launch (formerly Onboarding/Summer Campaign and Pre-Departure Training):

During your time at the US Office you will support the US Programs Team in ensuring that all incoming Fellows have their passports, visas, and other travel documentation in time for their August departure. You will be a logistics guru for the 2020-21 Cohort. You will also provide administrative, facilitation and logistical support to the US Programs Team.

Your time as a PCI in the US Office will be supported by the Fellow Success Manager who will supervise your work, give you direction, and provide feedback for your professional development. Your duties and responsibilities will include:

  • Track and report on the Pre-Departure Campaign status for all Fellows
  • Schedule and email regular reminders to Fellows to ensure they submit their travel preparation materials on time; make phone call reminders as necessary
  • Support the visa application process for Fellows
  • Participate in key leadership development training for facilitation, coaching, mentoring, and supervision of Fellows throughout Global Launch
  • Coordinate and execute fun events that contribute to the “special sauce” of Global Citizen Year trainings
  • Facilitate sessions that support Fellow readiness for immersion
  • As a member of the Global Launch Alumni Leadership Team, ensure the smooth execution of a successful Global Launch, including planning and facilitating alumni-led sessions, providing support for other sessions, liaising with invited speakers, and coaching and supervising Fellows

Country Launch (formerly In-Country Orientation):

During your time in-country team, you will provide administrative, facilitation and logistical support to the country team. This internship will challenge you to blend your academic experience with your reflections on your Global Citizen Year to foster a positive learning and working environment. As an alum, you will offer insight and perspective to Fellows during the first few weeks of the program in the country.

Your time as a PCI will be supported by a mentor who will supervise your work, give you direction, and provide feedback for your professional development. Your duties and responsibilities will include:

  • Participate in introductory and planning calls with your supervisor and in-country team
  • Work to uphold positive group dynamics by modeling Global Citizen Behavior
  • Support Welcome Week by answering questions, helping staff address minor issues, building trust with cohort, helping navigate initial culture shock
  • Facilitate sessions at seminars under the direction of Team Leaders
  • Observe and provide feedback at language classes
  • Support Team Leaders as they mentor and coach Fellows through personal growth experiences. You will use your Global Citizen Year to validate Fellows’ experiences as well as to provide perspective to their learning process
  • Familiarize yourself with the Health and Safety policies and abide by Global Citizen Year’s protocols
  • Support in-country staff with operations and logistics. This includes, but is not limited to, doctor’s visits, partner support, event preparations and administrative work

Mindset & Qualifications

An ideal candidate will be...

  • Responsible Role Model & Culture Builder: Your role will be to maintain professionalism and demonstrate the leadership skills and attitudes that Fellows will need throughout the program cycle.
  • Effective communicator with strong people skills: You’re an exceptional communicator who presents information (written and verbal) with clarity and precision. You have some experience facilitating discussions. You have a willingness to express your professional opinions while considering your personal feelings and the feelings of your colleagues. You are also collaborative, responsive and timely.
  • Flexible and resourceful: You’re comfortable with ambiguity, open-ended instructions and are able to hold yourself accountable. You’re able to shift priorities, troubleshoot, and problem-solve independently when needed.
  • Reflective and thoughtful: You’ve had the time and space to reflect on your Global Citizen Year experience and can communicate to Fellows about your learnings in an authentic, compelling, and responsible way.
  • Energetic: You have a natural aptitude to motivate and energize Fellows in a variety of settings and situations.
  • Responsive: You’re highly aware of the customer experience and committed to excellent off the charts customer service

Country Specific Qualifications

  • Brazil: Intermediate or higher proficiency in Portuguese; Applicants must be alumni from the 2017-18 or earlier cohort
  • Ecuador: Intermediate or higher proficiency in Spanish; Applicants must be alumni from the 2017-18 or earlier cohort
  • India: Applicants must be alumni from the 2017-2018 or earlier cohort
  • Senegal: Intermediate or higher proficiency in Wolof and/or French; Applicants must be alumni from the 2017-18 or earlier cohort

Details

Compensation

  • Stipend:
    • In Oakland: $2000/month (pro-rated) while in the Oakland office.
    • In Brazil: $600/month (pro-rated) compensation varies by country
  • Lodging while in Brazil
  • Round-trip airfare between San Francisco International Airport and your host-country
  • Travel medical insurance while in-country

Time Commitment & Dates

4 months, starting on June 15, 2020 and ending on October 09, 2020. Some flexibility in start and end date is possible for alums with school schedule conflicts.

Location

  • US portion: Global Citizen Year office – 1625 Clay St. Suite 400, Oakland CA
  • In-country portion: TBD

How to Apply

To apply, please submit the following materials through the online application:

  • Resume
  • Cover letter- Please be sure to share why you are interested in this job and examples of past work you’ve done that makes you a strong candidate.

Hiring Process and Timeline

  1. Phone Screen
  2. Performance Task
  3. Two Formal Interviews

We look forward to filling the Program Coordinator Intern roles asap!

Apply for Brazil Program Coordinator Intern