Admissions Manager

The Admissions Manager is responsible for enrollment management and admission process at Global Citizen Year. As the leader of the Admissions team, you will focus on how we select a diverse pool of the highest quality applicants for our cohort each year. With an eye towards growth, scalability, and seamless customer experience, you will play a critical role in helping our team achieve its growth goals and shaping every year’s fellow cohort.

Responsibilities

As the Admissions Manager you will...

  • Manage our selection and admissions process from top to bottom. You will own the process from the point of application submission through commitment. This includes reviewing written application, conducting interviews, and managing selection criteria and process.
  • Educate and excite applicants and their families about the Global Citizen Year program, values and philosophy.
  • Acquire a working knowledge of marketing efforts and financial aid mechanics.
  • Take a leadership role in establishing annual enrollment targets.
  • Provide professional leadership and top-level applicant customer service at all times.
  • Manage all communications with applicants.
  • Train internal staff and volunteers on section process, criteria and interviewing.
  • Manage up to 2 part-time staff who assist in reading and reviewing applications.
  • Work in collaboration with outreach and marketing team to create a seamless experience for the applicant.
  • Prepare and track KPIs relevant to admissions goals

Mindsets

You thrive in an entrepreneurial environment.

You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you’re rigorous about prioritization.

You love people, and especially young people.

You are excited to usher applicants, and their families, through our process and ultimately get them to commit to our program. You don’t shy away from tough conversations, and always take the time to go the extra mile to connect.

Your moral compass is top notch.

You operate with integrity and honesty. You are sensitive and aware to the complexity of people, embrace the responsibility of treating them with care. You build trust in every interaction.

You have opportunity antenna.

You are always looking for, and find, emerging opportunities. Your mind is always working to see how we can be better, do more, and optimize.

You think in people-oriented systems.

ou are friendly with technology and can work both in a system and on a system at the same time.

Position Details

What we are looking for in you

  • 4+ years of experience in admissions at a college or educational organization with a similar structure.
  • Excellent communication and customer service skills
  • The ability to thrive in a fast-paced environment managing multiple priorities and deadlines
  • Expertise or a proven background in marketing, sales, communications, or other related fields
  • Bonus for familiarity with Salesforce.com
  • Competent to excellent with excel and using it for analysis.

Position Details

  • Compensation: Competitive salary (commensurate with experience) and comprehensive benefits package
  • Location: Oakland, CA (cannot support remote for this role)
  • Start Date: As soon as we find the perfect match

Application Details

To apply: Please submit your resume and cover letter by clicking on the Apply for Admissions Manager button near the top of the page.

In your application, please indicate how you learned of the opening and provide three professional references, your salary requirement and the date you would be available to begin full-time work in Oakland. Generic cover letters will not be reviewed.

Global Citizen Year is an equal opportunity employer. We know a diverse team produces the best results and we believe our team should reflect the diversity of leadership we aim to inspire. Applicants who contribute to this diversity are strongly encouraged to apply.

Apply for Admissions Manager