Reporting to the Senegal Country Director, the Senegal Program Assistant is responsible for supporting the Team Leaders in logistics, incidents reports, communication with fellows and other partners. The Senegal Program Assistant is also responsible for the office accounting, payment to all partners, office management, updating of collective documents, emergency response to fellows’ incidents and coordination with Country Director.
Specific responsibilities include the following:
1. Accounting Support
• Supporting accounting of Program funds, management process, including overseeing payments to service providers and local partners, developing monthly expense reports, coordinating funds requests and reporting system for the Program Team, bank transactions (withdrawals and deposits), and providing additional support, as necessary, to the US accounting department.
2. Information Management
• Responsible for improving and maintaining a basic information management system, including contacts for program participants, local partners and service providers, uploading documents, and other files to appropriate systems.
3. Communications Support
• Provide support to the Program Team in communicating with existing local partners, service providers and Fellows, as well as with Home Office in Oakland as necessary.
• Conduct new partners outreach.
• Oversee the development of basic communications initiatives both in French/local languages and English. Help keep the Program’s Social Media up to date (FB, Twitter).
4. Event Planning Support
• Oversee logistical preparation of Program events, including meetings and workshops with local partners, and trainings with Fellows.
5. General Office Support
• Oversee upkeep of office, including procurement of office supplies, provide additional support as necessary to the Program Team in order to ensure the effective and efficient planning and execution of the Annual Work Plan.
• Includes translating and editing documents in French and English, documenting staff meetings, keeping calendars up to date, making copies, running errands, etc.
6. Fellow support
• Traveling to sites to meet with Fellows, host parents (especially in Dakar) and apprenticeship partners as necessary.
• Supporting Team Leader in managing the logistics of Fellows’ travel and transit.
• Accompanying Fellows for procedural and administrative tasks, such as passport registrations, making notarized copies of official documents.
• Helping fellows with bank transactions.
• Facilitating Fellows access to medical services during In-Country orientation.
7. Emergency Response
Under the supervision of, and in direct coordination with the Country Director (and sometimes the RM team in Oakland), support in-country staff in Emergency response. Key activities include:
• When on duty, carry a 24/7 cell phone and remain within cell service at all times.
• Support TLs in providing response and care to Fellows, as needed. This may include supporting a team in overnight stays at hospitals and travel within the regions that Global Citizen Year operates.
• For moderate and major emergencies, the PA may need to travel to onsite location and support response.
• Keep Country Director informed of relevant information related to on-going emergencies and proactively involve Country Director for critical decision-making.
• Must have a positive, proactive attitude.
•Possesses strong written and verbal English and French proficiency. Additional local language proficiency is a plus.
•Is able to work under pressure and with deadlines for quick turnaround.
•Demonstrates proficiency in basic Office Suite, and comfortable with learning new online information management tools.
•Must demonstrate acute organizational skills and logical information management style.
•Available to travel outside of Dakar on short notice.
•Good understanding of Senegalese culture and customs.
•Some experience working directly with American teenagers.
Successful candidates will also possess the following qualities:
• Mission-driven: Demonstrated commitment to the mission and vision of Global Citizen Year.
• Results-oriented: Process and outcome-oriented with exemplary organizational skills. Proactively stays on top of multiple responsibilities in a fast-paced environment while prioritizing competing demands. Takes initiative to identify and involve stakeholders both in the USA and Senegal in a timely and appropriate manner, especially to provide progress updates and manage workload.
• Detail-oriented: A keen eye for details!
• Quick learner: Curious, with demonstrated experience learning quickly and handling increasing levels of responsibility. Is able to work independently and solve problems pro actively.
• Excellent follow-up etiquette: ability to remember multiple past tasks and interactions, both internally and externally, and to provide relevant and appropriate continuation to conversations in both verbal and digital formats.
• Effective communicator with strong interpersonal skills: Active listener and strong communicator who presents information (written and verbal) with clarity to both internal and external stakeholders. Is courteous and calm under pressure. Possesses sound judgment and communication skills to interact with a variety of people and job functions from the USA and Senegal.
The ideal candidate for this position has perfect command of English (written and spoken).
To apply: Please submit your resume and cover letter at this link. In your cover letter, please indicate how you learned of the opening, provide 3 references, and the date you would be available to begin work in Senegal.
Global Citizen Year is an equal opportunity employer, and we strive for our staff to reflect the diverse community we serve. Applicants who contribute to this diversity are strongly encouraged to apply.